FREQUENTLY ASKED QUESTIONS

Baths and massages are available on a walk-in basis. Please be aware that there may be a wait during peak periods (spring break, holidays, and summer). We recommend arriving early prior to opening times in the morning and afternoon.

For facials, manicures, and pedicures, appointments can be made by visiting our online booking site: https://buckstaffbaths.simplybook.me/v2/

You may also book by calling us during business hours at 501-623-2308.

Our bathing process consists of various stations, each requiring different durations. While some guests may opt to bypass certain stations, others may choose to indulge in all of them, including a massage. By accommodating guests on a first-come, first-served basis, we can efficiently cater to a larger number of patrons.

Our goal is to welcome and serve as many guests as we can. We understand that the wait might be longer than anticipated, but we believe you will be delighted with our authentic bath experience!

We do not offer couples packages. Men can enjoy bathhouse services on the first floor, while the ladies' department is situated on the second floor. Please note that all services are intended for individuals only, ages 10 years and up.

You can choose whether or not to wear a swimsuit. Each client is given a full-size sheet to use as a cover when transitioning between treatments.

Footwear is not mandatory, but you are welcome to bring your own flip flops if you wish. Please note that the Buckstaff does not supply footwear.

On average, the complete bath and massage package takes around 1 1/2 hours. However, the duration may vary depending on customer volume, and it can take significantly longer during peak periods.

We exclusively utilize water from a collection of 47 protected natural hot springs to maximize the therapeutic benefits.

We sure do! Discover a fantastic array of gifts at our shop, ranging from t-shirts and miniature bathtubs to coffee mugs, candles, and so much more! 

Services are available to persons 10 years old or older.

Absolutely! Our gift certificates are a wonderful option for a thoughtful present that can be redeemed at a later date. Please note that gift certificates are non-refundable.

Individuals with heart conditions, high blood pressure, diabetes, or thyroid conditions should consult with a physician regarding any concerns. Those with open wounds or sores, as well as individuals who have undergone surgery within the past six weeks, are not permitted to use our bath treatments.

People who choose to proceed assume full responsibility for any potential risks involved.

Yes, we have an elevator dating back to our opening in 1912. It is a beautiful, hand-operated elevator that ensures a stylish ascent to the second floor!